How long do clients typically engage your services?
We enjoy working with our clients and have established long-term relationships with them. Sometimes projects are short-term, addressing a specific issue. Other times, our clients are so impressed with our services that they engage us for additional projects. We do have several clients with whom we’ve worked over the course of many years, for instance, AT&T has been an ongoing client for more than 20 years.

Do you add programs and training solutions to your services?
Yes. In order to serve you effectively, we continuously monitor business changes and trends as well as the innovations that affect your organization and employees. Our job is to ensure that your organization stays competitive and keeps pace with the current business climate and the changes it brings. To do that well, we add programs that help you reach those objectives, make your operations more efficient, and make your employees more productive.

Do you only work with Fortune 500 companies and federal government agencies?
They do comprise the majority of our clients. However, we believe that all organizations from small and mid-sized companies to the Fortune 500 and federal government can benefit immeasurably from our services.

Who is your typical client?
We have a diverse clientele and learning body throughout the United States. However, we do attract a good number of managers, sales associates, field technicians, customer service representatives, help desk staff, staff recruiters, and quality assurance personnel to our programs.

Previous FAQs