Below are the most common questions about ERI. If you have additional ones, please call us at 800-518-1800.

Do you offer training at your location?
Nearly 20 years of experience and research and over 50,000 students have taught us that optimal learning occurs in a familiar setting. Training at your workplace saves time and money for you and your employees. Our Internet and computer-based training means students benefit from learning at their own pace and convenience.

How do you work with clients?
ERI prides itself on customized training solutions. We use highly effective steps to address issues. Using a method we’ve perfected, we assess the problem. Next, we collaborate with your management and training teams to determine those courses best-suited to your objectives.

Focus groups help in this process. Then we develop and implement a performance-driven training program, utilizing the subject matter’s latest innovations and information. The employees we train often exceed program, company, and industry-wide expectations. We follow up with surveys to ensure training effectiveness and satisfaction.

I don’t see a course our employees need. Can I request one?
Of course! We excel in pinpointing your issues and then matching them to the right program for your employees. Taking time to assess, develop, and deliver such programs ensures that issues are resolved, objectives are met, and employees excel. Call us. We’d be happy to develop a program specifically for your needs.

What other courses or training do you offer?
While the courses listed are currently in high demand, we do offer many other valuablecourses and training solutions. Though they are too numerous to list here, we’d be happy to discuss the available options with you to find the customized solutions best suited to your business.

Are the listed courses set or can they be modified for each client?
Though the majority of our clients have similar needs and benefit from the courses offered here, you do have the option to modify them.

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